What Personal Information Does Rich996 Collect from Australian Users?

Rich996 collects only the data necessary to operate a safe and functional online casino platform for Australian players. This includes:

  • Full name and date of birth (to confirm legal gambling age)
  • Residential address
  • Email address and mobile number
  • IP address and geolocation data (to comply with location-based rules)
  • Payment details (e.g., PayID or bank account used for transactions)
  • Account activity logs (login times, device used, game history)

This information is used to verify identity, process payments, and ensure compliance with regulatory and anti-money laundering (AML) obligations. All data is encrypted during collection and securely stored.

How Rich996 Uses Your Data to Enhance Your Gaming Experience

Rich996 uses personal data not only for security purposes but to personalise gameplay for Australian users. For example:

  • Geolocation ensures players in Australia receive localised promotions
  • Device and browser data helps optimise the interface for smoother navigation
  • Activity logs guide which games are recommended on your homepage
  • Communication preferences allow tailored email or SMS offers

By understanding player habits and preferences, Rich996 can serve relevant bonuses, offer real-time customer support, and build more responsible play features. All personalisation is data-driven, but never shared without consent.

How Long Does Rich996 Retain Your Data After Account Closure?

If you choose to close your Rich996 account, your data isn’t deleted immediately. Under AML and fraud protection laws, certain records must be kept for up to five years. These include:

  • Transaction records
  • Identity verification documents
  • Account login and gaming activity

After this mandatory retention period, your data is securely purged. However, marketing preferences and non-essential contact data can be deleted earlier upon request. You can contact customer support to initiate the data deletion process for non-regulatory items.

Rich996 and Third-Party Access: Who Else Can See Your Info?

Rich996 does not sell user data to third parties. However, some trusted service providers may access limited data for operational purposes. These include:

  • Payment processors (to confirm transactions)
  • Email/SMS service providers (to deliver communications)
  • Identity verification services (for KYC checks)

Each third-party partner is bound by strict confidentiality clauses and is vetted for compliance with international data protection standards. No third party has access to your gaming history, full payment details, or internal wallet balances.

Is My Banking Data Safe on Rich996 When Using PayID or POLi?

Yes. Rich996 does not store your bank login credentials when using PayID or POLi. For PayID:

  • Your payment is handled directly by your bank’s secure interface
  • Only a payment confirmation reference is received by Rich996

For POLi:

  • It operates as a redirect service, not a wallet, and won’t store your credentials
  • The connection is end-to-end encrypted and approved by major Australian banks

Rich996 also employs TLS 1.3 SSL encryption on all transaction pages and conducts regular penetration testing on its cashier system.

How Rich996 Handles Cookie Tracking for Aussie Website Visitors

Cookies are used to enhance your browsing and gameplay experience. On first visit, Australian users are shown a cookie consent banner where you can opt in or manage preferences. Cookies are used for:

  • Session tracking (to keep you logged in securely)
  • Performance analytics (to improve speed and responsiveness)
  • Marketing preferences (to avoid sending duplicate ads)

Rich996 does not use cookie data to collect sensitive personal information. You can clear or block cookies in your browser at any time without affecting basic platform access.

Can I Request to Have My Rich996 Account Data Deleted?

Yes. Australian users can submit a Data Deletion Request through live chat or email. However, keep in mind:

  • Some data must be retained for legal purposes (AML, fraud logs, financial audits)
  • Marketing consents, unused bonus data, and optional profile details can be removed within 5 business days

Upon completion, your account will be closed permanently, and no further promotional messages will be sent. If you wish to rejoin in future, a new identity verification will be required.

What Happens If There’s a Data Breach on Rich996?

In the unlikely event of a data breach affecting Australian user data:

  • Rich996 will notify all affected users within 72 hours
  • Affected players will be given steps to secure their accounts
  • If payment data is involved, users will be advised to contact their bank

Rich996 is committed to transparency and fast response, and works with third-party cybersecurity firms to monitor threats and secure back-end systems. The platform also has an internal incident response policy with designated breach handling teams.

How Rich996 Protects Underage Users from Creating Accounts

Rich996 has strict onboarding protocols to prevent access by users under 18. These include:

  • Mandatory date of birth entry and legal age declaration
  • ID verification (driver’s licence or passport) before first withdrawal
  • AI-based flagging of accounts with mismatched or suspicious identity details

In addition, accounts flagged for child-use risk (e.g., unusually timed logins, shared IP addresses) are reviewed manually. Parents concerned about underage access can contact support for additional blocks or to report unauthorised usage.

Does Rich996 Sell or Share My Personal Information with Advertisers?

No. Rich996 does not sell or rent your data to advertisers or third-party marketing agencies. If you receive advertising related to Rich996 , it is:

  • From official Rich996 marketing channels you opted into (email/SMS)
  • Retargeting based on your own browser or search behaviour not direct data sharing

Rich996 also provides opt-out tools and account settings where you can adjust or disable all non-essential marketing communications. Your information is used strictly to serve you as a player, not as a product.

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